Terms & Conditions
Est ’04

Terms of use

ACN 645 336 312 ABN 55 645 336 312
Trading Terms and Conditions
For Sale of Goods

These Trading Terms & Conditions (‘Terms’) apply (unless otherwise previously agreed in writing) to the supply of Goods by the Company to a Customer from time to time. Any supply of Goods by the Company to the Customer made after the date of acceptance of these Terms is a supply pursuant to the supply agreement constituted by these Terms and the relevant order accepted by the Company (‘Agreement’) and any such supply does not give rise to a new or separate agreement.

1. Interpretation

In these Terms unless the contrary intention appears:

Additional Charges includes all delivery, handling and storage charges, goods and services tax, stamp duty, interest, legal and other costs of recovery of unpaid money and all other government imposts and all money, other than the Purchase Price, payable by the Customer to Company arising out of the sale of the Goods.

Consequential Loss means increased costs or expenses; loss of revenue; loss of profit or anticipated profit; loss of business; loss of business reputation; loss of opportunities; loss of anticipated savings; loss of goodwill; loss or expense resulting from a claim by a third party; special or indirect loss or damage of any nature whatsoever caused by the Company’s failure to complete or delay in completing the order to deliver the Goods; and any other loss suffered by a party as a result of a breach of this Agreement that cannot reasonably be considered to arise directly and naturally from that breach.

Customer means the person to or for whom the Goods are to be supplied by Company.

Force Majeure Event means any event outside the reasonable control of the Company including acts of God, war, riots, strikes, lock outs, trade disputes, break downs, mechanical failures, interruptions of transport, government action, pandemic, epidemic or any other cause whatsoever, whether or not of a like nature to those specified herein.

Goods means the goods sold to the Customer by the Company and includes any services provided by the Company to the Customer.

Intellectual Property Right means any patent, registered design, patent, trademark, copy-right, trade secret or any other proprietary right of a third party or parties, registered or unregistered, in any country.

PPSA means the Personal Property Securities Act 2009 (Cth).

Purchase Price means the list price for the goods as charged by the Company at the date of delivery or such other price as may be agreed by the Company and the Customer prior to delivery of the Goods.

  1. 2. Order for Goods
    • 2.1 An order given to the Company is binding on the Company and Customer, if:
      • 2.1.1 a written acceptance is signed for or on behalf of the Company; or
      • 2.1.2 the Goods are supplied by the Company in accordance with the order.
    • 2.2 An acceptance of the order by the Company is then to be an acceptance of these Terms by the Company and Customer and these Terms will override any conditions contained in the Customer’s order. The Company reserves the right to accept a part of any order by notifying the Customer in writing or by delivering the Goods to the Customer. No order is binding on Company until accepted by the Company.
    • 2.3 An order which has been accepted in whole or in part by the Company cannot be cancelled by the Customer without obtaining the prior written approval of the Company, which it may refuse in its absolute discretion.
  2. 3. Warranties
    • 3.1 To the extent permitted at law, all warranties whether implied or otherwise, not set out in these Terms or in another warranty document given by the Company are excluded and the Company is not liable in contract, tort (including, without limitation, negligence or breach of statutory duty) or otherwise to compensate the Customer for:
      • 3.1.1 any increased costs or expenses;
      • 3.1.2 any loss of profit, revenue, business, contracts or anticipated savings;
      • 3.1.3 any loss or expense resulting from a claim by a third party; or
      • 3.1.4 any special, indirect or Consequential Loss or damage of any nature whatsoever caused by the Company’s failure to complete or delay in completing the order to deliver the Goods.
  3. 4 Limitation of Liability
    • 4.1 The Company’s liability is limited, to the extent permissible by law and at the Company’s option, to:
      • 4.1.1 in relation to the Goods:
        • the replacement of the products or the supply of equivalent products;
        • the repair of the products;
        • the payment of the cost of replacing the products or of acquiring equivalent products; or
        • The payment of the cost of having the products repaired.
      • 4.1.2 Where the Goods are services:
        • the supply of service again; or
        • the payment of the cost of having the services supplied again.
    • 4.2 To the extent permitted at law, any claims to be made against the Company for short delivery of Goods must be lodged with the Company in writing within 7 days of the delivery date.
  4. 5. Delivery
    • 5.1 The times quoted for delivery are estimates only and the Company accepts no liability for failure or delay in delivery of Goods. The Customer is not relieved of any obligation to accept or pay for Goods by reason of any delay in delivery. Goods may be delivered by instalments at the discretion of the Company.
    • 5.2 Risk in accepting the Goods passes on to the Customer upon delivery to the Customer.
    • 5.3 All Additional Charges are payable by the Customer in addition to the Purchase Price of the Goods.
  5. 6. Price and Payment
    • 6.1 The Customer must pay the Purchase Price and the Additional Charges to Company by no later than the date specified on the invoice provided to the Customer.
    • 6.2 If the Customer is in default, the Company may in its absolute discretion elect to:
      • 6.2.1 withhold further deliveries,
      • 6.2.2 withhold further credit,
      • 6.2.3 cancel a contract without prejudice to any of its existing rights; or
      • 6.2.4 apportion the value of any vouchers acquired through the NAFDA Best of the Best Foodservice program (‘NAFDA program’), to the outstanding invoice owed by the Customer to the Company, without any prior notice to the Customer.
    • 6.3 Where the Customer has an approved credit account, all payments are due within the date specified on the invoice (Due Date). Interest is charged at the rate of 18% per annum calculated and payable daily, compounded from the Due Date until the invoice is paid in full.
    • 6.4 If payment is not received by the Due Date, the Customer agrees:
      • 6.4.1 Any discounts specified on their invoice will be forfeited and the full amount excluding the discount will be due and payable; and
      • 6.4.2 the Company may, it its absolute discretion withhold any promotional rewards that are able to be redeemed through promotional programs such as NAFDA Best of the Best Foodservice until such time as payment has been received or the Company may redeem such vouchers itself to reduce the amount of debt owed by the Customer to the Company.
    • 6.5 Where the Customer does not have an approved credit account, payments are either due before or on delivery and the Company will notify the customer which is applicable:
      • 6.5.1 Where payment is due before delivery, full payment must be received by the Company in cleared funds prior to delivery.
      • 6.5.2 Where payment is due on delivery, full payment must be received by the Company at the time of delivery.
    • 6.6 All amounts payable by the Customer under these Terms must be paid without set-off, deduction or counterclaim of any kind
    • 6.7 If the Customer has acquired any vouchers through the NAFDA Program and prior to the end date of the NAFDA Program, the Customer ceases trading with the Company or engages in conduct which, in the reasonable opinion of the Company, shows that the Customer no longer intends to be bound by these Terms, then the Customer will immediately forfeit their rights to claim or redeem any vouchers or XXX with the Company and the Company has full and absolute discretion to deal with the forfeited vouchers.
  6. 7 Returns
    • 7.1 To the extent permitted by law, no returns will be accepted without prior written authorisation from the Company or its authorised representatives. Requests for returns should be made to the Customer Service Department on 02 9825 8833 within 24 hours of delivery.
    • 7.2 To the maximum extent permitted by law:
      • 7.2.1 Returned Goods should not be unpacked and should be returned in original packaging and in good order and condition;
      • 7.2.2 Special orders will not be accepted for return unless they are faulty; and
      • 7.2.3 All price stickers, security devices or other non-Company labelling should be removed.
    • 7.3 Returned Goods should be accompanied by documentation showing:
      • 7.3.1 Customer’s name, address and account number/code;
      • 7.3.2 Company invoice number; and
      • 7.3.3 Reason for return.
    • 7.4 All returned Goods will be subject to inspection by the Company to determine whether the Goods are defective or, if not defective and accepted for return, they have been returned in good order and condition as required under these terms and conditons.
  7. 8 Intellectual Property
    • 8.1 From time to time, the Company may provide branding and artwork to the Customer to promote the Goods. The Company grants to the Customer, a non-transferable, non-exclusive, royalty free license to use such artwork and branding solely for the purpose of promoting and selling the Goods. All Intellectual Property Rights in the branding and artwork provided by the Company remain with the Company.
    • 8.2 The Customer must return any branding and artwork to the Company on termination of these Terms or on request from the Company.
  8. 9 Retention of Title
    • 9.1 Ownership, title and property in the Goods and in the proceeds of sale of those Goods remains with the Company until payment has been made in full by the Customer for the Goods and all sums due and owing by the Customer to the Company on any account has been made.
    • 9.2 From the date of payment to the Company:
      • 9.2.1 the Customer has the right to sell the Goods in the ordinary course of business;
      • 9.2.2 the Goods are always at the risk of the Customer.
    • 9.3 The Customer is deemed to be in default immediately upon the happening of any of the following events:
      • 9.3.1 if any payment to the Company is not made promptly before the due date for payment;
      • 9.3.2 if the Customer ceases to carry on business;
      • 9.3.3 if the Customer stops or suspends payment;
      • 9.3.4 If the Customer states its intention to not fulfil its obligations pursuant to these Terms;
      • 9.3.5 If the Customer becomes incompetent or insolvent or unable to pay its debts as they fall due; or
      • 9.3.6 If any cheque or bill of exchange drawn by the Customer payable to the Company is dishonoured.
    • 9.4 In the event of a default by the Customer, then without prejudice to any other rights which the Company may have at law or under this Agreement:
      • 9.4.1 The Company or its agents may without notice to the Customer enter the Customer’s premises or any premises under the control of the Customer for the purposes of doing all things necessary to recover the Goods.
      • 9.4.2 The Company may recover and resell the Goods;
      • 9.4.3 and if the Goods cannot be distinguished from similar Goods which the Customer has or claims to have paid for in full, the Company may in its absolute discretion seize all goods matching the description of the Goods and hold the same for a reasonable period so that the respective claims of the Company and the Customer may be ascertained. The Company must promptly return to the Customer any goods the property of the Customer and the Company is in no way liable or responsible for any Consequential Loss or loss or damage to the Goods or for any loss, damage or destruction, directly or indirectly to the Customer’s business howsoever arising from the seizure of the Goods.
      • 9.4.4 In the event that the Customer uses the Goods in some manufacturing or construction process of its own or some third party, then the Customer must hold such part of the proceeds of sale of such manufacturing or construction process as relates to the Goods on trust for the Company. Such part will be an amount equal in dollar terms to the amount owing by the Customer to the Company at the time of the receipt of such proceeds. The Customer must immediately pay the Company such funds held in trust upon the demand of Company.
    • 9.5 The Customer charges all its right, title and interest to and in the proceeds of sale of the Collateral (as defined in the PPSA) as original collateral, or any of it, in favour of the Company.
  9. 10 PPSA
    • 10.1 Defined terms in this clause have the same meaning as given to them in the PPSA.
    • 10.2 The Company and the Customer acknowledge that these Terms constitute a Security Agreement and entitle the Company to claim:
      • 10.2.1 a Purchase Money Security Interest (“PMSI”) in favour of the Company over the Collateral supplied or to be supplied to the Customer as Grantor pursuant to these Terms; and
      • 10.2.2 a security interest over the proceeds of sale of the Collateral referred to in (a) as original collateral.
    • 10.3 The goods supplied or to be supplied under these Terms fall within the PPSA classification of “Other Goods” acquired by the Customer pursuant to these Terms.
    • 10.4 The Proceeds of sale of the Collateral referred to in clause 10.2.1 falls within the PPSA classification of “Account”.
    • 10.5 The Company and the Customer acknowledge that the Company, as Secured Party, is entitled to register its Security Interest in the Collateral supplied or to be supplied to the Customer pursuant to these Terms and in the relevant Proceeds.
    • 10.6 To the extent permissible at law, the Customer:
      • 10.6.1 waives its right to receive notification of or a copy of any Verification Statement confirming registration of a Financing Statement or a Financing Change Statement relating to a Security Interest granted by the Customer to Company.
      • 10.6.2 agrees to indemnify the Company on demand for all costs and expenses, including legal costs and expenses on a solicitor / client basis, associated with the;
        • registration or amendment or discharge of any Financing Statement registered by or on behalf of the Company; and
        • enforcement or attempted enforcement of any Security Interest granted to the Company by the Customer;
      • 10.6.3 agrees that nothing in sections 130 and 143 of the PPSA will apply to these Terms or the Security under these Terms;
      • 10.6.4 agrees to waive its right to do any of the following under the PPSA:
        • receive notice of removal of an Accession under section 95;
        • receive notice of an intention to seize Collateral under section 123;
        • object to the purchase of the Collateral by the Secured Party under section 129;
        • receive notice of disposal of Collateral under section 130;
        • receive a Statement of Account if there is no disposal under section 132(4);
        • receive a Statement of Account under section 132(3)(d) following a disposal showing the amounts paid to other Secured Parties and whether Security Interests held by other Secured Parties have been discharged.
        • receive notice of retention of Collateral under section 135;
        • redeem the Collateral under section 142; and
        • reinstate the Security Agreement under section 143.
      • 10.6.5 All payments received from the Customer must be applied in accordance with section 14(6)(c) of the PPSA.
  10. 11 Liens

    The Company may have a common law or statutory lien over the Goods. In the event that there is no such lien, the Customer agrees that the Company has a general lien over all Goods including the right to sell the same where the Customer is in default under these Terms.

  11. 12 On-Sale

    The Customer agrees that upon the on-sale of any Goods to third parties, it will:

    • 12.1 inform any third party involved of these Terms;
    • 12.2 inform any third party of the Company’s product warranties if any; and
    • 12.3 not make any misrepresentations to third parties about the Goods.
  12. 13 Trustee Capacity

    If the Customer is the trustee of a trust (whether disclosed to Company or not), the Customer warrants to the Company that:

    • 13.1 the Customer enters into this Agreement in both its capacity as trustee and in its personal capacity;
    • 13.2 the Customer has the right to be indemnified out of trust assets;
    • 13.3 the Customer has the power under the trust deed to enter into this Agreement; and
    • 13.4 The Customer will not retire as trustee of the trust or appoint any new or additional trustee without first advising the Company.
  13. 14 Indemnity

    To the full extent permitted by law, the Customer will indemnify the Company and keep the Company indemnified from and against any liability and any loss or damage the Company may sustain including legal costs incurred by the Company, as a result of any breach, act or omission, arising directly or indirectly from or in connection with any breach of any of these Terms by the Customer or its representatives.

  14. 15 Force Majeure
    • 15.1 The Company will not be liable for the consequences of any failure or delay in performing any of its obligations under these Terms to the extent that such failure or delay is due directly or indirectly to any Force Majeure Event.
    • 15.2 If a Force Majeure Event arises, the Company will notify the Customer in writing of the Force Majeure Event and the likely impact it will have on the Company’s performance under these Terms. If the Force Majeure Event affects the capacity of the Company to complete its material obligations under these terms in a timely manner, the Company may by notice to the Customer terminate this Agreement without any liability whatsoever on its part arising from that termination.
  15. 16 General
    • 16.1 Neither party excludes or limits the application of any statute (including but not limited to the Competition and Consumer Act 2010 (Cth) (CCA) as amended from time to time and its schedule 2, the Australian Consumer Law), where to do so would contravene that statute or cause a provision of these Terms to be void. Any stated exclusion or limitation in this Terms is only to the full extent permitted at law.
    • 16.2 These Terms are to be construed in accordance with the laws from time to time in the State of New South Wales and the Commonwealth of Australia. The parties submit to the non-exclusive jurisdiction of the Courts of New South Wales, Australia and any courts which may hear appeals from those courts in respect to any proceedings in connection with these Terms.
    • 16.3 These Terms contain all of the terms and conditions of the contract between the parties and may only be varied by agreement in writing between the parties.
    • 16.4 Any conditions found to be void, unenforceable or illegal may, to that extent be severed from the Agreement.
    • 16.5 No waiver of any of these Terms or failure to exercise a right or remedy by the Company will be considered to imply or constitute a further waiver by the Company of the same or any other term, condition, right or remedy.

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